Terms & Conditions

Last Updated: January 3, 2025

By accessing this website or communicating with us by phone, email, or text message, you agree to the following Terms & Conditions. If you do not agree, please do not use this website or our communication services.

1. Company Information

This website is operated by Simoneaux Solutions (“Company,” “we,” “us,” or “our”).

Mortgage services are provided by a licensed Mortgage Loan Officer. All mortgage products are subject to credit approval and applicable lending guidelines.

2. No Guarantee of Loan Approval

Submitting information through this website or communicating with us does not constitute a loan approval or commitment to lend. All mortgage decisions are based on underwriting, creditworthiness, and lender requirements.

3. User Communications & Consent

By submitting your contact information on this website or by otherwise providing your phone number, you expressly consent to receive communications from us, including:

  • Phone calls

  • SMS / MMS text messages

  • Voicemail messages

  • Emails

These communications may be made using manual or automated systems, including autodialers or prerecorded messages, where permitted by law.

Consent is not a condition of purchasing any goods or services.

4. SMS Text Messaging Terms (TCPA Compliance)

By opting in to receive text messages from Simoneaux Solutions, you agree to the following:

Message Purpose

Text messages may include:

  • Appointment confirmations

  • Mortgage-related updates

  • Rate or refinance information

  • Follow-ups related to your inquiry

Message Frequency

Message frequency varies based on your interaction with us.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier.

Opt-Out Instructions

You may opt out at any time by replying STOP to any text message.
For help, reply HELP or contact us directly at hello@simoneauxsolutions.com

Opting out will stop all future text communications unless you re-consent.

5. No Spam Policy

We do not sell, rent, or share your phone number for third-party marketing purposes. Communications are sent only for purposes related to your mortgage inquiry or ongoing relationship with us.

6. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

7. Limitation of Liability

We are not liable for:

  • Delays or failures in message delivery

  • Errors caused by mobile carriers or third-party platforms

  • Unauthorized access beyond our reasonable control

8. Modifications to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website or communication services constitutes acceptance of any changes.

9. Contact Information

If you have questions about these Terms or our communication practices, contact:

Simoneaux Solutions
📞 662.380.0413
📧 hello@simoneauxsolutions.com